We answer all your questions

To recover your QR code, you can access your private customer area.

If you need to generate a new code, you will need to update your personal access code.
Once the change has been made, you will receive a new QR code by email, which you can use to access the facility.

You can rent it on the same day or in advance, depending on availability. We recommend booking in advance to ensure the best option for you.

To contact other departments, please complete the customer service form, select the option “I want to contact a Bluespace department”, and specify the department you wish to contact. Please note that our Customer Service numbers, 900 251 900 and 900 250 900, cannot transfer calls to these departments.

You only need a valid identity document and an accepted payment method (credit/debit card or direct debit).

You can rent a storage unit quickly and easily by calling us for free at 800 450 132, available from Monday to Sunday, or by visiting any of our centers.

If you encounter a maintenance emergency at your facility, please call the Emergency phone number displayed on the signage at the entrances (for power outages, elevator issues, access door malfunctions, etc.).

Access your private customer area and you will be able to consult all the information concerning your Bluespace (storage room number, access code and contact details of your Bluespace centre).

Access your private customer area and you’ll be able to manage all your invoices and download them in PDF format easily and quickly.

Log in to your private customer area and you can pay your storage unit fees directly, update your payment method, or modify your personal details.

Our standard access hours are from 07:00 to 22:00, 365 days a year, but if you need access outside these hours, we have a solution. Request it during the sign-up process or, if you are already a customer, contact your Bluespace advisor.